Latest Job Opportunities at SBM Bank

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Officer, Communications


  • The job holder is responsible for executing internal and external communication strategies and tactics that will improve employee engagement, strengthen the Bank’s brand, broaden awareness of its programmes, projects and priorities, and increase the knowledge of the impact of its work across key stakeholder audience.


  • Establish an internal communications strategy in conjunction with senior managers
  • Ensure the bank’s initiatives and projects are successfully communicated to employees and stakeholders
  • Plan, edit and write content for a variety of internal communications mediums, such as a staff intranet, monthly magazine, annual report or regular email bulletin. You may also be required to work on the layout of content
  • Manages contracts and relationships with vendors and business partners.
  • Maintains a calendar of assigned projects and deadlines. 
  • Educates staff members on communication processes.
  • Draft messages or scripts from senior executives for presentation to employees in written or spoken form
  • Ensure internal communications messages are consistent across all mediums and for different departments
  • Respond to media inquiries and perform media outreach to achieve brand placement in publications
  • Develop escalation protocols for managing communication crisis, should they arise
  • Ensure that all communications and marketing material aligns with brand standard 
  • Maintain digital media archives including photos and videos 
  • Ensure internal communication messages are consistent with external communication messages
  • Respond to feedback from staff and adjust communications content organization’s perception and reputation 
  • Advise senior executives of developments throughout the bank, either face to face or through regular written communication.


Direct Reports to this Position

  • N/A

Customers for this Position

  • All Departments in the Bank
  • PR Agency and Marketing Vendors
  • Bank Strategic Partners
  • Media


Academic and Professional Qualifications:

  • Bachelor’s degree in Public Relations, Marketing and Communications or a related field or Higher Diploma in a relevant field.

Work Experience

  • Minimum of (1) year relevant experience for degree holders and (2) years relevant experience for Diploma holders.

Skills and Competencies

  • Ability to write complex reports and Research work.
  • Communication & Analytical skills.
  • Quality work output, Contributes to team. 
  • Must have strong public speaking skills o Excellent writing skills and proficiency in grammar.
  • Strong communicator who works well independently and with a team.
  • Superior time management skills and the ability to juggle multiple projects simultaneously.

Senior Officer, KYC/AML Compliance

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  • To ensure that the Bank adheres to and is compliant with the laws, regulations and best practices pertaining to the conduct of Customer Due Diligence, Anti-Money Laundering e.g. the Proceeds of Crime and Anti-Money Laundering Act 2009 (and and subsequent amendments), CBK Prudential guideline /PG/08 Proceeds of Crime and Money Laundering (Prevention) and Combating the Financing of Terrorism etc.


To undertake Customer Due Diligence (CDD) as per the Law, Prudential Guidelines and the Bank’s KYC/AML Policy – 35%

  • To review customer KYC/AML documentation and ensure that all the requisite documentation as per the KYC/AML standards/checklist has been provided and that the information contained therein is comprehensive and consistent;
  • To ensure that adequate customer KYC/AML records are maintained for all the Bank’s customers as required by law;
  • To prepare and maintain case management reports for all customers whose KYC/AML files they have reviewed;
  • To screen all clients at the point of on-boarding against known sanction lists, Internal blacklists and PEP databases;
  • To undertake customer risk profiling as per the Bank’s KYC/AML policy; 
  • To undertake regular money laundering/terrorism financing risk assessments;
  • To assist in updating and maintaining internal blacklists against which customers are screened;
  • To conduct Enhanced Due Diligence (EDD) on customers classified as High Risk as per the Bank’s risk calculator.
  • To perform other duties as may be assigned by the Senior Manager and/or Chief Compliance Officers (CCO) from time to time.

Transaction monitoring and reporting of large cash transactions (CTRs) and suspicious transactions (STRs) to the Financial Reporting Centre (FRC) – 30%

  • To review and analyse customer transaction reports on a regular basis with a view to identifying split cash transactions, large cash transactions and or any suspicious transactions for purposes of reporting to the Financial Reporting Centre (FRC;
  • To follow up on alerts flagged by the AML monitoring tool and to document action taken to close the matters arising;
  • To prepare and maintain reports (register) on all split transactions, large cash transactions and suspicious transactions identified;
  • To request for additional supporting documentation or obtain explanations for transactions that are identified or flagged as suspicious by the automated transaction monitoring system.

Development, Implementation and Enforcement of the Bank’s KYC/AML Programme – 7.5%

  • To participate in the development, implementation and enforcement of the Bank’s Know Your Customer (KYC)/Anti-Money Laundering (AML) compliance programme.
  • To participate and contribute to the development and enhancement of the Bank’s KYC/AML Risk Calculator; 7.5% Job Description Page 2 of 3
  • To track and ensure that the agreed Turnaround Times (TATs) and Service Level Agreements (SLAs) agreed with other departments in the Bank are monitored and adhered to.

Leadership & Stakeholder Engagement – 7.5%

  • To participate and assist management in promoting a culture of compliance with KYC/AML laws, regulations and policies in the bank through induction and conducting of regular training and sensitization sessions;
  • To develop, implement and maintain a framework for the conduct of Know Your Customer (KYC)/Due Diligence and enforcement of the Bank’s Anti-Money Laundering (AML) compliance programme.
  • To actively participate in industry forums and workshops so to keep abreast with new developments, best practices and/or changes in the laws and regulations related to KYC and AML; 
  • To coordinate and respond to inquiries or requests for information on the Bank’s KYC/AML programmes from the Regulator, Correspondent Banks and other interested parties;

Reporting – 20%

  • To prepare and submit weekly activity reports;
  • To prepare and maintain an up to date customer risk profiles register;
  • To update and maintain a register of all client’s classified as Politically Exposed Persons (PEPs).
  • To prepare and submit statutory / regulatory reports as required by the regulator with regards to KYC/AML.
  • To prepare and maintain up to date KYC/AML compliance risk assessment reports as directed by the Chief Compliance Officer; 
  • To assist in the preparation of papers for the Management and Board giving updates on the status of compliance with the laws, regulations and policies related to KYC/AML.


Direct Reports to this Position

  • No direct reports

Customers of this Position

  • Operational Risk Committee (ORCO)
  • All Branches and Departments


  • At least more than three years’ experience in a banking environment, working in a similar role and/or with experience in branch operations.
  • Bachelors’ Degree

Competencies required for this Role

  • Working with people
  • Creating and Innovating
  • Delivering results and exceeding customer expectations
  • Planning and Organizing
  • Learning and Researching
  • Writing and Reporting


  • Delegated Authority

Senior Officer, Money Markets


  • The job holder is responsible to manage short term liquidity of the Bank and maintain the Bank’s cash reserve ratio on a daily and monthly basis as per Central Bank of Kenya guidelines and to fulfil the funding requirements of the Bank.


  • The dealer should be able to deal all MM instruments within the approved limits and at appropriate market rates.
  • Ensure Cash reserve ratio is at the stipulated rates on a daily basis and at the end of every cycle in keeping within regulatory requirements.
  • To determine appropriate daily funding levels (bids) in accordance with agreed strategy and borrowing appetite of the bank and project funding position for a week ahead. In addition, balance the daily cash position ensuring all surplus funds are appropriately invested
  • Fund the bank’s nostro accounts, central bank account and always ensure there are sufficient funds to meet all the client’s needs at any time.
  • To accurately input all transactions on the Treasury Management System (Cash Projection and CRR projections) on a timely basis. 
  • To produce daily Front Office reports on a timely basis.
  • To ensure that all transactions are undertaken in accordance with Bank policy and within policy limits at all times.
  • To balance the daily cash position ensuring all surplus funds are appropriately invested or any deficit is funded accordingly at reasonable rates.
  • To produce a daily schedule of upcoming funding and liquidity maturities. 
  • To develop and produce management information on the performance of the liquidity or funding portfolios.
  • Ensure compliance with statutory, regulatory and bank policy in relation to individual dealing activity
  • To assist the Treasurer in researching additional investment or funding instruments. 
  • To assist in the continued development of multi-currency funding, investment and hedging activity.
  • Ensuring sensitive and confidential data is managed appropriately at all times, encrypted and password protected as directed by policies 
  • Ensuring potential or actual breaches of IT and information security policies and procedures are escalated immediately 
  • Promote brand awareness through meetings with CBK and other counterparty Money Market teams. 
  • Dealer is proxy to the Spot trader and bond trader


Customers of this Position

  • All Departments in the Bank


Academic and Professional Qualifications:

  •  Bachelor’s Degree in a relevant field from an accredited University with a Finance Major or any other related discipline.
  • Professional qualifications in ACCA/CPA/CFA/ ACI dealing certificate also desirable
  • Proficiency in Microsoft Office Suite.

Work Experience:

  • Minimum of (1) year relevant experience for degree holders and (2) years relevant experience for diploma holders.

Skills and Competencies:

  •  In-depth knowledge of money markets and financial instruments.
  • Good understanding of macro-economic indicators and their practical implications on money market.
  • Ability to communicate at all levels.
  • Knowledge/experience of FX contracts, debt capital markets, securitization, covered bonds, asset & liability management techniques, IAS 39.
  • Able to contribute innovative ideas to improve the performance of the Treasury function and to assist in core business development and meet targets.
  • Ability to cooperate with fellow employees and work closely as a team player within the department, marketing department, customer service and treasury back-office.
  • Good time management & multi-tasking skills. 
  • Ability to handle pressure & stress of market volatility during trading, excessive workload and extra responsibilities.
  • Good analytical skills and problem solving skills.
  • Excellent negotiating and interpersonal skills.

Accountability and Delegated Authority:

  • Management of the Money Market


UN Jobs Salary Scale | United Nations Salary Range

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