NGO jobs, Human Resources Management jobs,
Duties/Responsibilities
Compensation Administration
- Ensure APHRC’s compensation practices are compliant with our policies and labor laws and regulations.
- Conduct and or participate in salary and benefits surveys for benchmarking.
- Coordinate job evaluation and salary structure processes.
Staff Contracts Management
- Maintain and update a database of contract expiry dates and advise Line Managers for further direction and action.
- Timely preparation and issuance of employment and consultancy contracts.
- Provide timely updates to employees on their contract status.
- Follow up and coordinate various employee lifecycle actions – promotion, re-assignment and separation.
External and Internal Audit Support
- Prepare and share necessary documents required during audits.
- Track audit reports, lead the HR team in developing action points and follow up the implementation of the audit recommendations.
Administration of Pension, Medical, Group Life Assurance and Group Personal Accident Schemes
- Maintain an up-to-date insurance coverage for employees: medical, pension, WIBA/GPA and/or GLA.
- Focal person for benefits orientation, timely enrolment and deletion of staff onto the relevant schemes, and facilitation of claims reimbursements.
- Provide timely support to staff and dependents to ensure they access benefits and maintain an up to date records on usage.
- Regular engagement with the insurance service providers to ensure provision of quality service.
Employee Assistance Program
- Develop coordinated and consistent approaches that strengthen staff representation mechanisms for staff engagement.
- Identify and assess issues related to duty of care, including physical, mental health and safety of APHRC’s workforce.
- Promote effective communication with employees and key stakeholders to build positive relationships, employee involvement, and commitment.
- Create platforms for both formal and informal counselling on areas of concern for staff.
- Promote work/life integration.
Employee Learning and Development
- Manage a training plan that details required training that is delivered within the agreed/specific timescales and ensure outcomes are appropriately measured and reported.
- Facilitate staff training as may be required.
- Work with the Research and Related Capacity Strengthening function to coordinate training programs, workshops, and other learning opportunities for employees.
- Participate in assessments of staff training and development needs.
- Evaluate and report on learning and development programs and their effectiveness, and submit proposals for their improvement, as necessary.
- Process staff development requests and ensure the implementation of identified staff development activities.
Teambuilding- Organization wide
- Coordinate staff wellness and engagement initiatives e.g. welfare association, staff retreats, team building and meetings, wellness activities.
- Participate in employee engagement action planning and interventions with the aim of improving morale, team cohesion, learning and development and other prioritized areas.
- Establish a team-building mechanism and activities to foster openness, trust and cooperation.
Qualifications, Skills, and Experience
- Bachelors in Human Resources Management or relevant field.
- Certified Human Resource Professional (CHRP) or Higher Diploma in Human Resource.
- Professional certification in Human Resources Management/membership with IHRM.
- At least 6 years’ post-qualification relevant work experience, preferably in an INGO.
- Demonstrable knowledge of compensation practices and principles.
- In depth knowledge of Kenya labor laws.
- Experience working in a multi-disciplinary and multi-cultural environment.
- Familiarity with any Human Resources Information Systems (HRIS) software.
- Experience developing dashboards and using data visualization tools preferred.
- Good interpersonal and organizational skills and ability to maintain confidentiality.
- Ability to multi-task and have a flexible work attitude.
- Excellent verbal and written communication skills; ability to explain technical information to employees at all levels.
- Ability to work independently, set priorities, juggle tasks and meet strict deadlines.
Human Resources Officer
IMPORTANT: Write a Perfect Cover Letter in minutes and start getting interviews! Get expert advice as you write.) Use These Examples Proven to Work.
Duties/Responsibilities
Workforce Planning
- Partner with hiring managers to evaluate staffing needs and determine specific position responsibilities and requirements to ensure accurate candidate sourcing.
Recruitment- Regular and Temporary Staff, Consultants
- Collaborate with line managers to ensure job descriptions are reviewed, complete and accurate.
- Prepare advertisements for vacant positions.
- Provide oversight on recruitment and selection processes and ensure that all phases are conducted in an efficient manner, and in accordance with APHRC policies and procedures.
Employee Onboarding
- Prepare orientation schedule and ensure new staff are oriented within the first one month of reporting.
- Ensure staff are aware of relevant policies and procedures and implications of not adhering to them.
- Ensure that new staff information is recorded and filed properly.
- Ensure new staff have appropriate work space and resources.
Employee Data and Reporting
- Manage a filing system and database for HR information and ensure confidentiality of the information.
- Collect and evaluate HR data to be used for communicating HR metrics.
Performance Management
- Coordinate the performance management processes including goal setting, probationary period reviews, performance improvement plan (PIP), mid-cycle and annual performance appraisals. Ensure the processes are completed and feedback given within agreed timelines.
- Support in giving feedback to staff on issues emanating from performance appraisal discussions.
- Work with line managers to support staff on issues affecting their performance.
Employee Learning and Development- Unit Specific
- Support the line managers in conducting periodic staff training needs assessment & development of annual training plan.
- Contribute to identification of learning and development opportunities and recommend such opportunities to individuals based on needs.
- Organize and track professional development and capacity building activities for staff.
Leave and Attendance
- Oversee the management and general administration of employee leave.
- Update all staff leave records and produce periodic reports.
- Collaborate with supervisors to ensure utilization of leave in line with Unit plans.
Employee Separation
- Ensure proper planning and preparation in respect of departing staff, including fulfilment of all handover responsibilities; oversee off- boarding process for staff exiting the organization including conducting exit interviews, termination of benefits etc.
- Work closely with Finance in preparing staff separation documents and dues for settlement.
- Review the clearance and exit surveys for employees leaving the organization for feedback on improvement and staff development areas.
Qualifications, Skills, and Experience
- Bachelor’s degree preferably in the Human Resources Management or relevant field.
- Certified Human Resource Professional (CHRP), Higher Diploma in HRM or equivalent.
- Professional certification in Human Resources Management/Membership with IHRM.
- At least 6 years’ post-qualification work experience as a HR Officer, preferably in a not-for-profit organization/INGO.
- In depth knowledge of Kenyan labor laws.
- Experience working in a multi-disciplinary and multi-cultural environment.
- Familiarity with any Human Resources Information Systems (HRIS) software.
- Good interpersonal and organizational skills and ability to maintain confidentiality.
- Ability to multi-task and have a flexible work attitude.
- Good verbal and written communication skills in English, knowledge of French language will be an added advantage.
- Proficiency in the use of MS Office suite.
- Ability to work independently, set priorities, juggle tasks and meet strict deadlines.