Senior Project Officer – Accountability & Learning
The Senior Project Officer for Accountability and Learning (SPO A&L) will manage and work closely with Nawiri’s Marsabit and Isiolo POs for A&L, supporting the Strategic Learning Lead (SLL) to facilitate and actively support a culture of collaborative learning and accountability across Nawiri on an on-going basis. S/he will directly manage both POs for A&L, to strengthen collaborative learning and consortium use of learning for timely, informed program adaptations (CLA). Championing and co-facilitating participatory adult learning approaches across Nawiri processes and teams lies at the heart of the role. S/he will also co-lead and actively support the implementation of Nawiri and joint county/ Nawiri accountability systems, overseeing and co-facilitating related processes and documentation, in line with Nawiri systems, CRS program quality principles and standards, donor guidelines and industry good practice. The SPO A&L will work closely with all consortium leads and teams to co-facilitate and actively support field learning, accountability, related documentation and to strengthen capacity on the same, to institutionalize the use of emerging M&E data, learning and knowledge for high-quality consortium programming. S/he will work in collaboration with and complement Nawiri’s M&E team, especially supporting the timely interrogation and use of emerging M&E system findings, reflecting a whole-systems approach to Monitoring, Evaluation, Accountability and Learning (MEAL), guided by key CRS resources and commitments. Supporting field staff to draft project Learning Briefs, Success Stories and mini Case Studies will remain a priority, alongside strengthening capacity on the same.
Roles and Key Responsibilities:
- Actively support establishing and nurturing a culture of learning across Nawiri actors and initiatives, especially in the counties, to strengthen collaborative learning, Nawiri responsiveness and informed program adaptations, with SLL and County Heads of Office guidance.
- In collaboration with A&L team, core county/ activity teams and Nawiri technical leads, facilitate and support Nawiri staff and key actor reflection and learning/ Pause & Reflect (P&R) sessions and collaborative learning events at various levels.
- Strengthen team critical reflection, adaptive programming and documentation skills, including on achievements, challenges, good practice and lessons learned. Actively support consortium/ county teams to lead, co-facilitate and document the same.
- Contribute to quality A&L system implementation, including Detailed Implementation Plan (DIP) development and oversight, in proactive, collaborative ways. Critically oversee and/ or review related developments in line with donor and CRS reporting requirements, as guided.
- Help ensure Nawiri actor compliance with agency and donor A&L requirements, guided by Nawiri’s Adaptive Learning Strategy, USAID’s CLA resources and consortium MEAL DIP activities, in close liaison with the M&E team and project leadership.
- Oversee quality implementation of Nawiri’s accountability system in collaboration with A&L POs, the SMT and CRS Kenya accountability and ICT managers. Support personnel (Nawiri, LIP, county actors, as guided) to understand and fulfill related roles and responsibilities in quality ways, to ensure effective program feedback systems. Support related process and outcome documentation, for internal and wider learning and dissemination.
- Provide leadership and support to Nawiri/ LIP teams to review and refine consortium accountability and learning practices on a regular basis, addressing gaps and challenges that arise.
- Strengthen capacity and support field teams to document and disseminate core activity processes and outcomes, for project and wider learning.
- Working with the M&E team, support the collective analysis and/ or interpretation of project data and emerging findings, to foster timely learning and program adaptations (CLA).
- Support technical leads and core teams to implement Nawiri’s Learning Agenda, under SLL and senior management guidance.
- In close collaboration with the directorate of Civic Education & Public Participation (CEPP) and Nawiri’s Systems and Institutional Strengthening team, strengthen Multisectoral Platform for Nutrition (MSP-N) members’ and other key actors to strengthening a culture of accountability in Marsabit.
- Support tracking Nawiri’s A&L progress and uptake in diverse ways, using for example satisfaction surveys to elicit community/ participant perspectives on Nawiri FCRMs and related USAID resources. Support both A&L POs to regularly update and follow up Nawiri’s Learning and Adaptation Tracker (LAT).
- In collaborative ways, foster respectful relationships and dialogue on Nawiri interventions, learning and results with staff, community members and key stakeholders at all levels.
- Strengthen Nawiri, government and partner organization staff capacity in accountability and learning, on an ongoing basis. Actively support both A&L POs on the same.
- Actively support wide use of YouTrack platform to ensure feedback documentation, follow-up and closure, in line with agreed standards. Collaborate closely with CRS CP ICT team on the same.
- Remain flexible and open to taking on new responsibilities as Nawiri implementation continues to evolve, in response to unfolding developments and as requested and guided by the SLL.
Knowledge, Skills and Abilities:
- Strong team player, with significant experience working in collaboration with diverse stakeholders.
- Observation, active listening and analysis skills, with proven ability to make sound judgment.
- Strong inter-personal communication and relationship management skills, seen in the ability to work closely with community members, local partners and county governments.
- Strong critical thinking and creative problem-solving skills.
- Strong written and narrative reporting skills.
- Demonstrable commitment to self and team learning and capacity development.
- Ability to take initiative; proactive, results-oriented and service-oriented.
- Proven leadership skills and competencies.
- Exceptional facilitation, presentation, training, support and mentoring skills, especially in multi-stakeholder contexts.
- Attention to detail, accuracy and timeliness in executing assigned responsibilities.
- Proven ability to multi-task and meet deadlines.
- Proven ability to adapt, prioritize and remain responsive to unfolding circumstances and needs.
- Experience designing, implementing and supporting accountability and learning systems for/ with county governments is an added advantage.
- Experience and skills in partner relationship management and multi-sectoral development project support.
- Experience using mobile-data collection and management software (e.g., YouTrack, ODK, Commcare, Iform builder, Kobo).
Required Languages: Excellent written and verbal communication skills in English.
Travel Required: Must be willing to travel and spend up to 70% of time with Nawiri field teams in Isiolo and Marsabit counties.
Oversees work of two-Nawiri Project Officers (A&L).
Key Working Relationships:
Internal: Strategic Learning Lead, Heads of Office, A&L POs and activity leads, CRS ICT staff.
External: Partner staff, county government staff, community members, other local stakeholders and peer agency MEAL staff.
- Bachelor’s degree in the Social Sciences; Community Development, Adult/ Non-formal Education, Sociology or another learning-related field. Master’s degree is a plus. Additional education may substitute for some experience.
- At least 5 years of Participatory Development or Adult Education experience.
- Minimum of 5 years of relevant work experience focused on accountability and learning, ideally with an international NGO and working with county governments.
- Significant professional training and experience on participatory approaches/ adult learning and accountability.
- Significant management and supervisory experience.
- Significant capacity development experience and achievements.
- Experience supporting the quality implementation of dynamic accountability and learning systems.
- Experience in community engagement or similar.
- Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems and knowledge-sharing networks.
- Demonstrated commitment to respect, equity, diversity, and inclusion including gender equality.
Regional Finance Officer, East Africa Regional Office (EARO)
As the region’s financial controller and expert, you will provide overall strategic financial management direction and will support the regional and Country Programs’ (CPs) efforts in ensuring that the agency finance strategy is implemented throughout the region in support of high-quality programs serving the poor and vulnerable. Your expertise will help ensure the implementation of robust financial policies, procedures and practices put in place to control an increasingly complex and challenging funding and operational environment.
Roles and Key Responsibilities:
- Monitor, analyze and provide guidance to regional and CPs’ Senior Management Teams, project leads and CP Finance leads on budget development and management; accounting and financial reporting policies, tools, and guidelines; and cash flow/treasury management to ensure effective financial resources management throughout the whole budget cycle and over the life of various projects.
- Review and assess CPs’ financial management systems, policies, processes, and practices, and assist with resolving issues and implementing preventive and corrective actions to ensure consistent attainment of financial management ‘standards of excellence’ and compliance with agency and donor financial management requirements.
- Prepare and provide accurate and timely regional-level financial analysis reports and other reports on financial trends and indicators to provide guidance with decision-making and efficient and effective financial resource management.
- Lead on assessing professional development needs of Finance staff in the region and ensure focused plans for mentoring and capacity building to strengthen financial management service quality.
- Act as the regional liaison and a key point of contact on all finance-related matters with HQ, donors, internal and external auditors, and other external stakeholders.
- Provide guidance to CPs on risk management and internal controls in preparing for internal and external audits and in responding to audit issues and follow up with the implementation of the audit recommendations.
- Make significant contributions to the agency Finance Community of Practice and CRS Global Finance agenda.
- Help ensure work environment, culture and staff actions reflect CRS guiding principles, where dignity, diversity, community, and rights and responsibilities of all are understood, promoted, valued and upheld.
Required Languages – Proficiency for oral and written English required.
Travel – Must be willing and able to travel up to 40% within the region.
Supervisory Responsibilities: 3 Regional Finance Managers
Key Working Relationships:
- East Africa Region: Regional Finance Managers, Deputy Regional Director/Operations (DRD/Ops), Regional Director (RD), Country Representatives and Country Managers (CMs), Finance Managers (FM)s, Heads of Operations (HoOps), Deputy Regional Director/Program Quality (DRD/PQ), Heads of Programming (HoPs), Business Development Specialists and Technical Advisors (TAs).
- Additional Regions: Regional Finance Officers (RFOs), Information & Communication Technology Specialists (ICTS) and DRD-Ops.
- Agency-wide Finance Department: Sr. Director, Finance Systems & Operations, Global Controller, Sr. Advisor for Finance Policy, Sr. Advisor for Financial Technical Support, Senior Manager, Accounting and Financial Analysis Unit, Manager of Financial Reporting & Analysis, Global Treasurer, Director of Financial Planning and Analysis, Overseas Accounting Unit (OAU) Analysts, Grants/Contracts Analysts, Financial Systems Analyst II, Internal Audit, Manager.
- Additional Agency Wide Departments: Stewardship Unit and Risk and Compliance Unit.
External: Sub-recipients (including Catholic Church partners), donor representatives as needed, external auditors and financial training and systems vendors.
Knowledge, Skills and Abilities:
- Excellent relationship management skills with ability to negotiate, influence and get buy-in from people not under direct supervision.
- Excellent strategic, analytical, problem-solving and systems thinking skills with capacity to see the big picture and ability to make sound judgment and decisions.
- Very good review, monitoring and planning skills with a strong eye for detail.
- Ethical conduct in accordance with recognized professional and organizational codes of ethics.
- Proactive, resourceful and results-oriented.
- B.A. degree in Accounting, Finance, Economics, Business Administration with courses in accounting, or a qualification in accounting (CPA/ACCA or equivalent) required. MBA or Master’s degree in related field with a focus on accounting preferred. A professional certification in Accounting or a related field highly preferred.
- Minimum of seven years of accounting experience in an international operations environment.
- Additional education may substitute for some experience.
- Strong understanding and experience in US Government funding regulations for International NGOs.
- Proficient in MS Office packages (Excel, Word, PowerPoint, Visio), Web Conferencing Applications. Excellent knowledge of financial reporting software.
- Proven experience in presenting, facilitating, coaching, and capacity building on financial management topics.