Latest jobs at HIAS Refugee Trust of Kenya

Psychology jobs, Counselling jobs,Community Work jobs,

Community Outreach Worker


  • Identification of the most vulnerable refugees in the community in need of protection and psychosocial support (including counselling, food assistance, protection concerns, financial assistance, medical assistance etc.)
  • Participation in community awareness and information dissemination to members of the community.
  • Assist in referral of vulnerable refugees in the community to partner agencies for appropriate intervention.
  • Provide support to caseworkers in the follow up and tracking of individual cases and updating the status accordingly.
  • Assist in the provision of direct assistance to refugees in the community.
  • Assist with translation for refugees in the community during assessments, home visits, counseling sessions and other activities as may be required.
  • Assist in the mobilization of community members for support groups, community forums and sensitization campaigns within the communities.
  • Accompany case workers for home visits, conduct individual visits, follow-ups and provide feedback reports to the case workers.
  • Provide weekly and monthly quantitative and qualitative reports to the line manager highlighting individual performance, progress against targets and client needs and outcomes of assistance provided.
  • Attend regular staff meetings, monthly debriefings, trainings, and other meetings as required and ensure regular personal development and supervision.
  • Perform other related duties as assigned.


  • 1 year working experience, including at least 6 months working with the refugee community, preferably with an NGO.
  • Experience in the field of refugee protection and assistance is an added advantage.
  • Basic literacy, writing and numeracy skills.
  • Should be well integrated to the dynamics and needs of members of the refugee community within their areas.
  • Good working knowledge of the community needs and gaps
  • Ability to work with members of the community with little or no supervision
  • Computer literacy
  • Strong communication and interpersonal skills
  • Basic counselling skills
  • Strong problem-solving skills
  • Strong training skills in community development and working with PSN will be an added advantage.
  • Knowledge of Accountability to Affected Populations (AAP)
  • Knowledge of Prevention of Sexual Exploitation and Abuse (PSEA) will be an added advantage.
  • Proficiency in English or KiswahiliSomali and other languages spoken within the Somali and Ethiopian communities eg: Amharic, Oromo,  tc.

Temporary MHPSS Officer


  • Establish standard operating procedures for the provision of MHPSS support to refugees/asylum seekers.
  • In coordination with protection colleagues, develop a brief assessment as part of intake to determine emergency needs.
  • Ensure community-based approaches are applied in MHPSS programming and communities considered as key stakeholders.
  • Provide ongoing technical support and Psychosocial (PSS) supervision to support  HIAS staff and partners, including basic training on Doing What Matters in Times of Stress and Self Help Plus – SH+
  • Provide and facilitate an integrated, up-to-date, and individualized, group and family MHPSS interventions.
  •  Facilitate positive parenting skills for parents and caregivers of vulnerable refugees supported by HIAS and implementing partners.
  • Ensure coordination and ensure timely support provision for local organizations to integrate basic PSS support and linkage into inter-sectoral referral pathways.
  • Develop culturally appropriate psychosocial activities, including social support and group activities.
  • Provide capacity building on MHPSS guidelines and standards, PSS, Psychological First Aid (PFA), safeguarding, protection principles, Do No Harm approaches, and Core Humanitarian Standards training offered for HIAS staff, the staff of implementing partners, and key members of the community.
  • Support and contribute to the development of monitoring tools for MHPSS interventions to support quality programming in compliance with international standards.
  • Participate and contribute to the development of appropriate Information, Education and Communication (IEC) material to support the training and program implementation for MHPSS interventions and review existing IEC materials to ensure that MHPSS aspects are included in health and protection response and prevention messaging.
  • Contribute to the development of HIAS’ MHPSS operational strategy as well as the design of new relevant MHPSS interventions in Kenya tailored to the identified MHPSS needs and in compliance with the HIAS’ MHPSS intervention theory of change and existing best practices and global standards.
  • Serve as the primary point of contact between HIAS and local partners in the inter-agency, multi-sectoral technical working groups and MHPSS services related matters.
  • Coordinate with HIAS partners and local organizations to create linkages for refugees for promotion of quality referral pathways, strengthening MHPSS services and ensuring their integration of MHPSS concerns to different sectors.
  • Provide inputs to regular progress reports and Situation Reports as well as perform other activities as required.


  • A degree in psychology, counselling or a related field from a recognized university.
  • Minimum of 2 years working in MHPSS programming; preference for candidates who have previous experience with direct service provision to vulnerable refugees and migrant populations in emergency setting.
  • Demonstrated experience with operationalizing MHPSS Global standards and principles, including knowledge of IASC and other international humanitarian standards for MHPSS programming.
  • Demonstrated ability to maintain confidentiality and respect for clients.
  • Experience in capacity building including facilitation of diversity and inclusion, community-based training and awareness raising.
  • Excellent organizational and problem-solving skills.
  • Responsible, Professional and with Integrity.
  • Ability to work with people from different culture settings.
  • Ability to work effectively with teams.
  • Excellent interpersonal, written, and oral communication skills.
  • Experience working with vulnerable populations, especially refugees or asylum seekers.
  • Knowledge on Computer; Ms-Office, Email and Internet.
  • Knowledge on Accountability to Affected Populations. 
  • Knowledge on Prevention of Sexual Exploitation and Abuse (PSEA). 


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