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Safeguarding Advisor, What Works 2 Consortium
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• Technical lead on safeguarding for the What Works 2 Consortium, in collaboration and co-production with the grantees, IRC, and other consortium members
• In collaboration with consortium members, build safeguarding structure, policy, principles, and process for the What Works 2 Consortium, including data protection measures for information and reports collected through the duration of the What Works 2 project
• Further ensure that safeguarding is integrated into all aspects of programme design and implementation, mainstreaming risk analysis, mitigation, and response
• Support the processes and procedures designed by the consortium members to ensure that any allegations of safeguarding misconduct are timely reported to the affected consortium partner, who will review and determine whether and how any investigation should be conducted. As needed, support and guidance to the consortium partners on reporting mechanisms, case management, support referral pathways, and investigation pathways with a survivor and trauma informed lens, including documentation and sharing of lessons learned
• Track statistics on completed investigations as provided by consortium members and provide updates to the PMU.
• Document and publish best practices for safeguarding, based on learning that emerges throughout the project, including innovations in community driven safeguarding approaches, with aim to establishing a community of practice that will exist beyond the completion of the project
• Participate in relevant What Works 2 Consortium forums, working groups, and events to report on or document approaches to safeguarding, including establishing a cross-consortium working group on safeguarding
• In coordination with other capacity building functions, ensure a coordinated and supportive learning process for grantee partners
• Any other tasks, as agreed upon between the Safeguarding Advisor and other key stakeholders
To Consortium Grantees
• Build and implement an innovative feminist and southern focused approach to assessing safeguarding capacity of grantees through the What Works 2 project that balances donor compliance with partner led and focused approaches to safeguarding
• Co-design and deliver capacity building on safeguarding in partnership with grantee partners, using existing or bespoke materials, with a recognition that each organization will need an individualized approach
• Support as needed grantee partners to establish localized reporting mechanisms, case management, support referral pathways, and investigation pathways with a survivor and trauma informed lens
• Where grantee partners do not have the capacity to conduct their own investigations, the Safeguarding Advisor will connect them to the IRC’s Ethics and Compliance Unit for investigation guidance and best practices, working with this function to understand trends and lessons learned in the context of the What Works 2 programme
• Degree in relevant field relating to humanitarian and development action, protection, law, sexual violence, or training. Equivalent professional or lived experience will be equally regarded to educational background.
• Contextual understanding of safeguarding in Africa, Latin America, or Asia is required. Lived experience in one of these regions is strongly preferred.
• At least 10 years of relevant experience in a combination of safeguarding, community-based reporting mechanisms, gender based violence, protection, or child protection with a humanitarian or development organization.
• Experience with client protection from abuse and exploitation, sexual violence in development and humanitarian contexts in conflict/refugee settings, and knowledge of international protection frameworks and mechanisms on safeguarding.
• Capable of applying skills and knowledge in a range of capacities, including implementation, advisory /technical function, training and the transfer of technical knowledge and management skills to others.
• Experience in conducting training, orientation and refresher sessions with diverse teams. Experience conducting such sessions remotely will be a plus.
• Ability to facilitate continual learning processes for institutional reflection and behaviour change is a significant asset.
• Excellent spoken and technical writing ability in English is a requirement. Additional languages, such as French, Arabic, Spanish, or Swahili, will be considered strong assets.
• Proven track record in working with teams, excellent interpersonal skills, positive and professional attitude, and ability to lead and work well with diverse teams in a complex international environment and with multiple partners.
Women’s Protection and Empowerment Technical Advisor
Other Internal And/or External Contacts
- Regular communication with education, violence prevention and response, health, economic recovery & development, governance, research, evaluation and learning, and gender equality technical unit teams. Close relationships with regional and country program teams. Interacts with IRC internal departments, including business development, external relations and advocacy departments, to keep them informed of program activities.
- Serve as IRC and WPE representative in outside regional and global meetings and academic fora with donors, other non-governmental organizations, inter-agency groups and foundations as requested by the Senior Technical Advisor and/or the Deputy Director.
- Master’s/post-graduate degree in public health, social work, humanities or other relevant field or equivalent combination of education and experience is required.
- A minimum of 6-8 years GBV program management experience is required, preferably within a humanitarian or international development setting. Experience in technical tools and materials development, monitoring and evaluation, and research in relation to education is highly desired. Experience in strategy development and working across sectors or disciplines is highly desired.
Demonstrated Skills and Competencies:
- Demonstrated ability to turn concepts and strategy into measurable action, and experience leading on program design, monitoring and evaluation. Must have strong and effective communications skills, and the ability to present a broad array of information to inform and influence diverse audiences in multi-cultural environments. Demonstrate commitment and capacity to renew and maintain standards with best practices in the field.
Language Skills: Fluency in French and English required;
Monitoring, Evaluation, Accountability & Learning (MEAL) Manager
Leadership and partnership
- Lead all technical aspects and actions of MEAL regarding the Health, Nutrition, Protection and WPE sectors; respond to program needs; foster high standards and practices for quality data, analysis, and reports. Enable accountability to clients, partners, and donors.
- Improve M&E systems and foster learning.
- Represent IRC at technical meetings, forums, and other events & build partnership within IRC and other areas of expertise.
- Champion design, access, use of data by leaders and partners for shared learning and evidence-based decision-making.
- Collaborate with MEAL teams within and outside IRC to support harmonization of MEAL systems and approaches, sharing capacity and experiences.
- Supervise the M&E/MEAL system and processes for the Kakuma program in harmony with the MEAL Coordinator in Country and Global Strategy throughout the project cycle which include:
- Use learning, evidence, and data from previous projects to advise project proposal design.
- Develop logical frameworks, MEAL plans, digital data collection tools, processes for online data management.
- Develop and lead information management systems for monitoring and evaluation and generate periodic reports to advise and guide programs.
- Oversee implementation of M&E systems (including HIMS, EMR and DHIS) through regular field supervising visits and tracking of Key Performance Indicators at the facility and camp level.
- Establish and ensure timely data flow, quality checks, and audits, and updating of data visualization.
- Supervise M&E/MEAL field activities.
- Undertake regular analysis of supervising data and work closely with program coordinators and managers to facilitate decision-making for real-time program adaptation.
- Produce quality reports and updating dashboards with key findings that foster learning and decision-making and share in project cycle management meetings and team meetings.
- Identify, detail, and share lessons learned to improve services and results for our clients.
- Participate actively in the application of Quality Assurance (QA), Quality Control (QC) and Quality Improvement (QI) measures for all field program interventions
- Engage in the design, method, and conduct of surveys such as baseline and end line, and the commission of evaluations in coordination with colleagues and partners.
- Advocate for and support the expansion of standard mobile data technology and online dashboard to enhance timeliness and quality of data collection, analysis and visualization.
- Ensure a high level of communication and close working relationships with the project team, project implementers, and other key partners.
- Join and contribute to IRC’s effort in meeting its internal and external accountability commitments through the implementation of sound accountability, client feedback, and response mechanisms.
- Coordinate, guide, mentor and support a dynamic small to medium team of M&E/MEAL staff; foster timely and high-quality achievement, and an inclusive and respectful team climate.
- Promote the growth and development of others in IRC teams and partners in M&E/MEAL: Lead and craft high-quality technical training and learning materials for partners, colleagues, and junior staff.
- Participate in the recruitment and onboarding of country MEAL officers, assistants, and (if relevant) external consultants.
- University degree in Health Informatics, Computer Science, statistics or Public Health or related field.
- A Minimum 3 years of working experience in Monitoring, Evaluation, Accountability and Learning-related functions.
- Technical skills in setting up quality M&E/MEAL processes and creating logical frameworks and data analysis that leads to learning and action.
- Proficiency and experience with mobile data collection such as Kobo, CommCare, ODK Collect is important as well as proficiency with Microsoft Excel, SPSS, STATA, Epi Info or similar software. Knowledge of Tableau, PowerBi, or GIS software tools are additional assets.
Senior HelpDesk Technician
Education: College degree or equivalent certification
• 3-5 years of experience in help desk/desktop support position
• Excellent consultative and communication skills, analytical ability, decisiveness, strong judgment, and the ability to work effectively with clients, IT management, staff and vendors.
• Strong organizational skills, able to prioritize and multitask.
• Strong interpersonal skills and customer service skills.
• Ability to work collaboratively in a team environment.
• Must be dependable and have excellent written and verbal communication skills.
• Ability to interact with various levels of employees throughout the organization, VIP support included.
• Ability to relay technical information to non-technical business units.
• Strong documentation skills.
Certificates or Licenses: A+ Certification, SCCM, ITIL
Senior Program (Business) Development Advisor
- Manage proposals from solicitation release to submission ensuring compliance with donor rules and IRC’s business development processes and practices.
- Manage positioning/capture from opportunity identification to solicitation release including developing capture plan and coordinating the capture team to complete milestones.
- Lead proposal development in response to requests for proposals, including those for field-based projects and large global opportunities. This will involve management of proposal teams, calendars, and deadlines; strategy development with technical staff; partner identification and negotiations; recruiting; writing; production; and after-action reviews
- Manage relationships with proposal partners and liaises with IRC’s Global Recruiter to secure key personnel.
- Collaborates with IRC’s pricing team, ensuring technical vs. budget consistency.
- Lead on advising other IRC departments when required on FCDO contract terms and implication for structuring proposal budgets, targets, and deliverables.
- Formulates the commercial strategy, including writing the commercial proposal for an FCDO contract
- Build and strengthen relationships with internal stakeholders (HQ-based regional and technical units, as well as IRC country offices) as well as with donor representatives, partners and other relevant stakeholders.
- Contribute to, and model the use of standardized business development processes, tools, templates and information.
Skills, Knowledge and Qualifications:
- Bachelor’s degree in relevant field, including international relations, political science, public administration, and communications.
- Seven years plus of experience developing funding proposals.
- Experience working with UK government donors.
- Substantial experience and a successful track record leading large proposal teams on complex subject, multi-year, multi-partner proposals with minimal supervision.
- Experience in proposal budgeting a plus.
- Excellent communication and interpersonal skills, including the ability to effectively manage a variety of relationships in a multicultural environment;
- Demonstrated ability to collaborate equally effectively with colleagues in ‘remote’ and diverse teams, including as team leader for proposals;
- The ability to work productively and accurately while under pressure in a fast-paced, demanding environment;
- Flexible work attitude: the ability to work in a team environment and independently and ability to meet unexpected demand.
- Ability to multi-task and prioritize effectively;.
- Ability to travel internationally (up to 20% of time).
- Fluency in English with proficiency in one other language (French and/or Spanish) desirable.