New careers at Co-operative Bank of Kenya

Engineering jobs, Business-Related jobs, Computer Science jobs, IT jobs,

Enterprise Architect

The role:

The successful jobholder will be expected to:

  • Recommend and participate in the analysis, evaluation and development of enterprise long-term strategic and operating plans to ensure that the Enterprise Architecture objectives are consistent with the Banks’s long-term business objectives.
  • Gather business and technology requirements through discovery sessions then define, design and develop blueprint and roadmaps based on customer needs and continuously work other teams to streamline internal process to improve service delivery then deliver new and complex high-quality solutions to clients in response to varying business requirements.
  • Recommend and participate in activities related to the design, development and maintenance of the Enterprise Architecture.
  • Recommend and participate in the development of architecture blueprints and roadmaps for related systems.
  • Share best practices, lessons learned and constantly update the technical system architecture requirements based on changing technologies, and knowledge related to recent, current and up-coming vendor products and solutions.
  • Collaborate with all relevant parties to review the objectives and constraints of each technology solution and determine conformance with the Enterprise Architecture. Recommends the most suitable technical architecture and defines the technology solution at a high level.
  • Ensure that the overall ICT architecture is maintained in a coherent manner and that appropriate considerations are made for its security and quality.
  • Utilize in-depth knowledge of leading-edge products and technology in conjunction with industry and business skills to influence functional strategy.
  • Utilize high level analytical ability and creativity to analyze complex/new situations, anticipate potential problems and future trends, assess opportunities, impacts and risks while developing and implementing plans and solution deliverables to customer problems.
  • Provides guidance to team members (Project managers, Architects, Sales Specialists, and other IT Specialists, among others) in areas of new and complex implementation and/or management tools and techniques.
  • Ensure architectural documentation relating to current implementations, prototyping, performance testing and providing growth and scalability plans for the system, provide
  • production support as well as design and deployment of advanced collaboration platforms within an Enterprise soft skill.
  • Ensure knowledge management, this will involve participating in, and/or being responsible for the creation, harvesting, protection, and reuse of Co-operative Bank’s intellectual capital. This will also include actively participating in knowledge sharing activities like communities of practice, forums, conferences and/or other knowledge exchanges.

Qualifications, Skills & Attributes:

  • Bachelor’s or master’s degree in an IT, engineering or related discipline.
  • Expert and broad knowledge across multiple technology Platforms, Processes, IT Architectures, and the banking industry digitization trends
  • At least 5 years’ experience in Technology infrastructure design and planning preferably in banking or financial services industry.
  • At least 5 years’ experience in development / architectural design of systems using key development tools and frameworks (java, .net, php, JavaScript, HTML, CSS, bootstrap, jQuery etc.).
  • TOGAF certification, ITIL certification, and knowledge of Artificial intelligence (AI) architecture will be an added advantage.
  • Demonstrated experience in working with or leading enterprise services bus (ESB) a Service Oriented Architecture (SOA) Microservices architecture (MSA), containerization integration, DevOps, and Agile environments.
  • Strong background in understanding organizational technology resources, priorities, needs and policies, and use of the same in developing IT strategies, technology roadmaps, and custom solutions.
  • Analytical with good project management and team leadership skills.
  • Excellent Presentation, communication and negotiation skills.
  • Knowledge in the use of notable industry tools, emerging technologies and trends.

Information Systems Auditor

The Role

Specifically, the successful jobholder will be required to:

  • Utilize extensive understanding of business activities to recommend scope and objectives of assigned audits, execute audit procedures, perform detailed analyses, reach sound conclusions, and document results for assigned audit activities.
  • Participate in the execution of multiple audit projects to achieve the scope, timing, and objectives of each assignment while ensuring applicable regulatory guidance is included in the scope for assigned audits where applicable.
  • Proactively identify risks, evaluate controls and make recommendations to improve internal control, operational effectiveness and efficiency.
  • Analyze and verify transactions and representations as well as performing review of test work completed by assigned staff.
  • Prepare excellent work paper documentation ensuring quality of such documentation in accordance with professional standards, as well as establishing departmental standards and deadlines.
  • Recommend departmental improvements to automate procedures, methods, and standards to improve departmental efficiency, productivity and quality.
  • Prepare clear and concise recommendations for correction of unsatisfactory conditions, improvements in operations, reductions in cost and effectively gain concurrence and support for recommended control improvements.
  • Facilitate the communication of audit results and special projects via written reports and oral presentations to management.
  • Assist in the annual risk assessment process and generation of annual audit plan.
  • Identify and analyze level of threat and potential risk to the organization’s information assets
  • Ensure that access to electronically stored corporate information is adequately protected and managed appropriate to the risks
  • Test adequacy and effectiveness of control measures on information systems, operational processes, credit, department operations and recommend corrective measures to be undertaken in areas of weakness.
  • Perform special audits as and when called upon and make maximum use of Computer Assisted Audit tools e.g. Teammate, ACL, SQL Developer etc.
  • Assist in training/mentoring of staff and develop and maintain the skills, knowledge and expertise to make valuable contributions to the internal audit team.
  • Perform independent threat and vulnerability assessment tests and report on cyber risks and controls of the ICT systems within the bank and other related third-party connections.
  • Conduct comprehensive penetration tests on the bank’s web-based applications, mobile applications, networks, and ICT systems to assess the effectiveness of the cyber security framework implemented by the bank.

Skills, Competencies and Experience

The successful candidate will be required to have the following skills and competencies:

  • Bachelor’s degree in Information Systems or Computer Science from a recognized university. Possession of an MSc or other relevant postgraduate qualification will be an added advantage.
  • Professional certification in IT Audit, Risk and Security e.g. CISM, CISSP, CISA, CRISC
  • Excellent understanding of auditing concepts and practices with a minimum of 3 years experience in a management role in IT and operations or IT and operation audit.
  • Skilled in project management and maintaining composure under pressure while meeting multiple deadlines.
  • Demonstrable knowledge in risk assessment and control concepts/methodologies.
  • Skilled in negotiation and conflict management to resolve problems that may arise during an audit.
  • Excellent oral and written skills; a strong verbal communicator, analytical writer and able to clearly and concisely convey personal observations of processes, risks and controls.
  • Excellent analytical ability both qualitative and quantitative to draw sound conclusions coupled with demonstrated knowledge and proper application of sampling techniques.
  • Excellent attention to detail and organizational skills.

Corporate Credit Analyst

The role

The successful jobholder will be expected to:

  • Analysis of credit proposals from business units and make a decision on the same day.
  • Recommend appropriate credit decisions to Credit approvers for final decision.
  • Escalate unusual issues or issues raising concern to the Head – Corporate Credit Risk Analysis Department.
  • Keep up-to-date records of all cases received, analyzed and decisions by prompt update of tracker.
  • Advise the Credit Administration Department/ business unit of decisions same day.
  • Keep abreast with economic, industry and business trends to facilitate quality analysis of credit applications.
  • Document issues identified as causes of weak appraisals from business units – both policy and procedure.
  • Train business units credit staff on credit analysis procedures
  • Ensure all lending proposals are within the bank’s credit policy & lending guidelines and escalate any exceptions
  • Ensure any policy breaches are properly authorized at the correct level.
  • Highlight to Head – Corporate Credit Analysis Department any necessary changes to the Bank’s credit policy and procedures.
  • Provide timely and clear responses to the various business units as per the agreed SLAs.
  • Strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirements.
  • Ensure that all risk management requirements within your remit are addressed and where necessary escalated through the available defined channels.
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Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications: –

  • A university degree in a Business-Related field from a recognized university with at least 5 years of banking experience in a credit-related function.
  • A thorough knowledge of the Banking Act, the Bank’s credit policy, Prudential guidelines, Environmental and Social Risk Management, and lending guidelines with a good understanding of related products and services Plus Credit & Financial analytical skills.
  • Ability to identify, analyze, condense, and articulate complicated ideas and findings briefly and clearly.     
  • A good knowledge of business trends and the business environment.
  • A general awareness of the Bank’s vision and focus especially in relation to Business Development & management of risks

Network Engineer

The Role

Specifically, the successful jobholder will be required to:

  • Manage performance of ICT Infrastructure and applications to ensure that the systems work as designed and perform consistently and reliably in order to meet Business SLAs. 
  • Monitor ICT Infrastructure performance including SNMP, logs, events and maintenance of general systems health in order to provide proactive remedial support.
  • Develop and maintain device access, control policies, data transmission policies, storage policies, Business continuity policies, backup policies, security policies, monitoring profiles, technologies and notification rules that match compliance best practice expectations.
  •  Plan and implement timely product upgrades, firewall signature updates and patch releases for all ICT assets
  • Research and evaluate external technical trends & developments and evolving industry standards concerning technologies affecting networks, security, client/server and other platforms and their application to business systems. Research local and international technology trends in business to improve system performance, security and functionality.
  • Define and document the various architecture components, including hardware platform, operating system, execution, development, operation, distribution and technologies related to networking systems.
  • Install, support and maintain hardware and software infrastructure, attend to system failures and resolve/coordinate resolution of issues.
  • Establish and maintain business relationships with vendors, consultants and other outside entities providing services to the bank. Negotiate contracts and appropriately monitor performance of their services.
  • Be the custodian of all remote authentication passwords for all connections to the corporate Network Infrastructure and ensure minimal external threat to information resources.
  • Manage internal staff and external vendors to ensure that services are delivered promptly with an aim of obtaining zero interruption to business operations.  

Desired Skills and Experience

  • A Bachelor’s degree in Engineering, Computer Science, or an IT related field from a recognized university with possession of Cisco Certified Network Professional (CCNP) is a must. 
  • Wide Networking and project management experience with a minimum of 3 years’ experience in planning, systems analysis, design, support and development of LAN/WAN infrastructure.
  • Demonstrated experience integrating systems in multi-user, multi-platform, multitasking operating systems environments such as UNIX, Windows 2003/2008
  • Excellent understanding and working knowledge with TCP/IP, IP Telephony and Firewall appliances
  • A specialist in IT/ Engineering background with competences in Networking, Engineering, Power systems and good project management/consulting skills.
  • Excellent leadership skills with demonstrated ability to lead or facilitate mission critical projects and to develop, participate in and lead multi-disciplinary work teams. 
  • Extensive experience in systems planning, design, development, maintenance and troubleshooting with a track record of accomplishment in large, complex WANs, LANs and client/server based systems.
  • Demonstrated understanding of modern information security threats and competency in developing effective solutions.
  • Demonstrated experience working with multivendor infrastructures such as Cisco, IBM and Sun/ Oracle
  • Extensive knowledge of Service Provider infrastructure and demonstrated experience working with SP equipment and protocols
  • Demonstrated competency in project management in a cross-functional environment and experience in managing resources to meet goals on multiple projects.  

Data Quality Analyst

The Role 

Specifically, the successful jobholder will be required to:

  • Drive the strategic direction through objective, systematic analyses to derive accurate conclusions based on evidence, contributing to informed decision-making.
  • Identify and proactively address data quality issues using lateral thinking, implementing improved work practices, and resolving problems to enhance overall data integrity.
  • Ensure successful project outcomes by overseeing the data quality initiative from initiation to completion, monitoring progress, managing priorities, committing to achieving high-quality data results, adhering to documentation procedures, and seeking stakeholder feedback for continuous improvement.
  • Integrate the bank’s data quality management policies into the planning, building, and running domains of enterprise IT. Fulfill a monitoring role to assess adherence to established policies, ensuring data quality throughout the organization.
  • Propose corrective action plans and enhancements to address non-compliance with standards identified through monitoring and auditing of processes, contributing to ongoing improvements in data quality management.
  • Develop and implement comprehensive data quality metrics and key performance indicators (KPIs) to measure the effectiveness of data quality initiatives. Regularly analyze and report on these metrics to relevant stakeholders, highlighting areas for improvement and celebrating successes.
  • Collaborate with cross-functional teams to establish and maintain data quality standards, guidelines, and best practices. Provide training and support to ensure these standards are consistently applied across the organization.
  • Conduct thorough data profiling and analysis to identify patterns, trends, and anomalies, offering valuable insights that inform data quality enhancement strategies. Utilize statistical methods and data visualization techniques to present findings meaningfully and actionably.
  • Lead and participate in data quality improvement projects, working closely with IT teams, data stewards, and other relevant stakeholders. Coordinate efforts to implement data quality tools, technologies, and automated solutions to streamline processes.
  • Stay abreast of industry trends, emerging technologies, and advancements in data quality management. Apply this knowledge to continually enhance the organization’s data quality practices, ensuring they align with current best practices.
  • Actively engage in the resolution of complex data quality issues by conducting root cause analyses, collaborating with subject matter experts, and implementing effective, sustainable solutions.
  • Establish and maintain a robust data quality governance framework, including the development of policies, procedures, and controls. Regularly review and update these governance documents to adapt to changing business needs and regulatory requirements.
  • Champion a data-driven culture within the organization by promoting the importance of data quality, providing education on its impact, and fostering a collective responsibility for maintaining high-quality data.
  • Collaborate with external vendors, partners, and regulatory bodies to ensure alignment with industry standards and compliance requirements related to data quality and integrity.
  • Participate in the development and execution of data quality awareness campaigns to educate internal stakeholders on the value of data quality and their role in maintaining it.
  • Cultivate positive working relationships with team members, stakeholders, and clients, demonstrating adaptability to changes in client and stakeholder needs. Responsively address evolving expectations to foster a collaborative and productive work environment.
  • Demonstrate personal drive and integrity by taking ownership of objectives, proactively advancing work, showing initiative, and dedicating energy to ensuring the realization of goals.
  • Communicate with influence by confidently presenting information clearly, concisely, and articulately. Focus on key points, utilize unambiguous language, choose appropriate communication mediums, and structure written and oral communication for optimal clarity.

Skills, Competencies, and Experience

The successful candidate will be required to have the following skills and competencies:

  • A Bachelor’s degree in information technology or information management. Possession of an MBA will be an added advantage.
  • Must have obtained quality-oriented certification such as Certified Six Sigma Certification, Certified Manager of Quality, Certified Quality Auditor, Certified Quality Engineer, or Certified ISO 9000 professional (Foundation, Auditor, Implementer, Master). Any database administration certification will be an added advantage.
  • At least five (5) years of quality analysis experience and/or relevant vendor certification.
  • Demonstrated ability to manage complexity and multiple initiatives coupled with the ability to synthesize and analyze diverse data and information, develop and recommend strategies.
  • Ability to think creatively with a strategic perspective, highly driven and self-motivated
  • Analytical with good project management and team leadership skills. 
  • Knowledge in the use of notable data management tools.

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