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MFS Solution Architect

About this opportunity

  • Business Analyst MFS role is accountable for design and ownership of Mobile Financial Services and Ericsson Wallet platform solutions in particular market or group account. This role will part of SDLC process to design, develop, test and deploy solutions. Responsibilities are related to solution architect role along as business analyst to translate business requirements into scalable, durable, and secure solutions. Business analyst will engage multiple stakeholders at Partner and Ericsson side to ensure solution is aligned with Ericsson Wallet Platform product standard methodologies, roadmap and customer requirements.

What you will do

  • Work closely with customer to build a solution aligned with received demands and requirements documentation
  • Organize Requirement gathering workshops to ensure all business requirements are collected as input towards Quick study execution by respective R&D organizations.
  • Support Account Manager and Deployment manager in communication of quarterly deployment plan
  • Communicate regularly Ericsson Wallet Platform roadmap for OPCO specific use cases.
  • Support ADM delivery Manager or Head of Service Delivery MFS to build OPCO Deployment Plan.
  • Builds HLD/LLD and ensures sign off from Opco respective stakeholder as part of Demand Technical Governance.
  • Educate OPCOs counterpart on MFS Platform Service catalog and available and planned use cases.
  • Regular gap analysis of use cases and capabilities based on Service catalog versus what is being used to identify growth opportunities.
  • Regular analysis of use cases and capabilities that are not generating revenue or usage is showing constant decline trend.
  • Responsible for value and technical outcome of the demands.
  • Ensure proper routing of demand requests through demand management process, enablement request process or Service Request (MS).
  • Support with end to end lead for hardware ordering and deployment
  • Maintain a healthy demand management lifecycle by properly tracking all achievements with associated dependency and defects properly logged
  • Organizes Requirement gathering workshop to ensure all business requirements are captured as input towards Quick study execution by Design Unit, Customer Adaptation Centre and Program stakeholders.
  • Support Account Manager and Head of Service Delivery MFS in material preparation around Operator Platform Roadmap with focus on OPCO specific use cases.
  • Provide additional support to Operator regarding business development initiatives

You will bring

  • Overall Experience in telecom or Fintech Industry. 5+ Years.
  • Overall experience in operational experience. 3+ Years.
  • Experience in Ericsson Converged Wallet Solution Integration or equivalent e-wallet product 3+ Years.
  • Experience in Managed Services in Operational assurance or SME areas. 3+ Years
  • Understanding of Ericsson Wallet Platform or adjacent BSS domains products as Charging System.
  • ITIL Certification is plus.
  • Certification in Digital Finance or Digital Money
  • TOGAF Certification is an added advantage
  • Strong leadership skills with focus on team performance
  • Solid understanding of network entities like F5, VMware & PKS.
  • Knowledge in DB is plus.
  • Result oriented with customer first attitude
  • Can handle stressful and ambiguous situations
  • Good communication skills in written and spoken English
  • Self-motivated with strong drive and initiative, collaborative, relating and networking
  • Outgoing personality that finds it easy to agree and establish relationships across organizational boundaries and in a global environment
  • University degree in Technology, preferably MSC
  • Knowledge of telecom & FinTech industry.
  • Good knowledge on container, docker, kubernetes.
  • Embrace working in a rapidly developing area, understand that innovating, adapting and responding to change is key to becoming successful.
  • Fluent in spoken and written English and French (will be a plus).

Domain Sales Manager

What you will do

  • Influence Customers vision & strategy, drive Ericsson involvement in creating customer visions, strategies & requirements
  • Deliver customer value, provide insight on how new trends will affect customer business and unlock relevant discussions specific to the CSS portfolio on a CXO level
  • Identify business opportunities/leads, identify customer business needs through consultative engagements. Build the sales funnel and potential leads in the overall CSS domain for BSS, OSS and Cloud/Core.
  • Support to convert leads and drive new opportunities to deals, conduct in-depth business focused discussions with customer
  • Must know the customer power base well enough with a view to build and handle a multi-year engagement & sales plan
  • Interwork with Head of Service Delivery for new opportunity service/support estimate and use strong techno-commercial skills for building recurring business.

You will bring

  • Education: University degree in Business or Engineering, Master’s degree would be advantageous or equivalent working experience.
  • Minimum 7 years’ experience from Sales relates roles
  • Domain: Experienced across Core and Cloud, BSS & OSS but flexible to learn and grow into new sub-domains of Managed Services and Cognitive Network Solutions
  • Confirmed experience in supporting the closure of yearly deal value >15M USD with recurring yearly revenue >5M USD
  • Able to demonstrate with experience how they can grow a new deal into a multi-year business opportunity
  • Must have a consistent-record exhibiting techno-commercial skills where solution/technology strengths and value are exemplified to support the business proposition.
  • Excellent Ericsson sales tools understanding if internal candidate
  • Africa Telco Industry knowledge is a must
  • Customer Insight & Selling Skills
  • Good relationships in BA and MA Sales Support is a plus


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