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INEE Coordinator, Psychosocial Support and Social Emotional Learning

Job Description

  • The Inter-agency Network for Education in Emergencies (INEE) is an open, global network that works to ensure all persons the right to quality education and a safe learning environment in emergencies and post-crisis recovery. INEE is composed of more than 15,000 practitioners, students, teachers, staff from UN agencies, non-governmental organizations, donors, governments (including Ministries of Education), and universities who work together within a humanitarian and development framework. INEE was conceptualized in 2000 at the World Education Forum in Dakar where UNHCR, UNESCO and UNICEF took forward Strategy Five of the Dakar Framework for Action and convened the First Global Consultation on Education in Emergencies (Geneva, 2000). INEE has since grown to a network of more than 15,000 individual members and 130 partner organizations in 190 countries. Guided by a Steering Group and agreed upon bylaws, INEE serves its members through the core functions of community-building, convening diverse stakeholders, maintaining knowledge management, amplifying and advocating, facilitating and learning, and providing members with the resources and support they need to carry out their work on education in emergencies. 

INEE’s 2018-2023 Strategic Framework presents the network’s vision for how to reach its overarching goal: 

  • To ensure the right to a quality, safe, and relevant education for all who live in emergency and crisis contexts through prevention, preparedness, response, and recovery.

The Strategic Framework outlines four strategic priorities that will enable the network achieve its goal:

  • Provide thought leadership and global advocacy 
  • Strengthen capacities to deliver quality, safe, relevant, and inclusive education for all 
  • Provide, curate, and organize knowledge to inform policy and practice 
  • Strengthen and diversify the INEE membership 

INEE’s current Thematic Priorities will support these priorities through collective action that includes a focus on:

  • Learning Continuum: Early Childhood Development, primary, secondary, education for young people and youth, Professional Development 
  • Cross-cutting Issues: Inclusive Education (specifically Gender, Disabilities, and other responses to discrimination), Psychosocial Support and Social Emotional Learning (PSS-SEL), Child Protection in Humanitarian Action-EiE (CPHA-EiE),  
  • Targeted Interventions and Modalities: Accelerated Education, Distance Education
  • Underpinning our work with best practices and evidence in understanding the best interests of learners, educators, parents and communities, and the systems meant to support them.

Position Summary

  • This position will serve each of INEE’s Strategic Priorities, with a primary focus on Strategic Priority 1 and 3.  Psychosocial Support and Social and Emotional Learning (PSS-SEL) is a key priority area for the network. This position will coordinate the work within INEE’s network spaces on mental health and wellbeing, including coordinating and facilitating all activities within the PSS-SEL Working Group, ensuring delivery of the work plan, budget management, reporting, and communication. As well, the person in this position will be responsible for engaging with others within the education in emergencies and child protection sectors for the purposes of identifying and enhancing synergies, convening, advocating, facilitating learning, community building, and sharing tools and resources (per INEE’s core functions). 


  • In alignment with INEE’s core functions, and the Strategic Priorities outlined in INEE’s Strategic Framework this role is responsible for the following:

INEE Strategic Priority I: Thought leadership and advocacy

  • Promote and sustain the values of INEE.
  • In collaboration with the Team Lead for Thematic Areas, represent INEE in various events and partnerships, and build relationships with key stakeholders. Liaise with INEE Working Groups, INEE Secretariat, and INEE Steering Group to ensure collaboration and shared goals are reached.

INEE Strategic Priority II: Strengthen capacities

  • Coordinate activities and events prioritized by the PSS-SEL Working Group members to promote resources (e.g., webinars and meet-ups)
  • Support the INEE Secretariat in the roll-out of capacity building initiatives as they relate to PSS-SEL. 

INEE Strategic Priority III: Provide, curate and organize knowledge and resources

  • Ensure quality communications and consistent follow-up internally within the PSS-SEL Working Group and INEE Secretariat, and externally with relevant INEE constituents related to PSS-SEL thematic areas of work
  • Identify and enhance synergies and partnerships across relevant humanitarian and development sectors working in the MHPSS, PSS, and SEL thematic areas of work. This involves acquiring, filtering, organizing, synthesizing, and disseminating relevant PSS-SEL  information for the network.
  • Maintain regular communication with INEE members to provide information on PSS-SEL learning and  opportunities through INEE communication channels; develop, manage, and share a calendar of INEE training events.
  • Create, update and maintain relevant information and pages on the INEE website.
  • Provide technical inputs to and review PSS-SEL Working Group products and deliverables. Assist with compilation of edits and feedback on related INEE tools and resources, editing and reviewing documents as needed. Where applicable, the position may be required to oversee consultants or advise on other work being carried out by consultants, interns, reference groups and working groups.  
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INEE Strategic Priority IV: Strengthen and diversity membership

  • Encourage substantive participation from diverse stakeholders, especially under-represented members and organizations, for collaboration and communication related to PSS-SEL on behalf of the network. 
  • Foster collective action to support members to develop capacities on PSS-SEL that support their work implementing education in emergencies programming (prevention, preparedness, response and/or recovery) more efficiently and effectively.
  • Facilitate multilingual global sharing and promotion of best practices related to PSS-SEL by collaborating with INEE’s language communities and supporting INEE’s multilingual web platforms. 

Project Management and Administration

  • Project management of INEE’s PSS-SEL Working Group work plan, including:
    • Overseeing the development and dissemination of the PSS-SEL core framework and tools for contextualization.
    • Facilitating collaboration between the PSS-SEL Working Group and the Teachers in Crisis Contexts (TiCC) Collaborative on teacher wellbeing activities
    • Supporting and enabling PSS-SEL Working Group members to successfully implement group priorities 
  • Manage partnerships (as needed) with others collaborating on specific outputs and products
  • Manage PSS-SEL activity budgets and contribute to reporting to donors in collaboration with the INEE Secretariat

Key Working Relationships

  • Position Reports to: INEE Thematic Areas’ Team Lead
  • Position directly supervises: Consultants and interns, as relevant
  • Indirect Reporting: INEE Director, INEE Secretariat; INEE fiscal & administrative hosts; INEE Steering Group
  • Internal Contacts: IRC education unit, HR, admin, finance, legal 
  • External Contacts: Representatives of UN agencies, NGOs, donor agencies, education authorities (Ministries of Education, relevant Ministries), academic institutions, including mid-level to senior-level representatives


  • Minimum university degree in a related field. Advanced degree in a related field preferred. 
  • Minimum 3 years of directly relevant professional experience
  • Strong theoretical and practical background in the field of education, including and understanding of education in humanitarian and development contexts
  • Strong technical knowledge and field experience related to PSS-SEL (mental health, child protection, psychosocial wellbeing, social and emotional learning) and education in emergencies
  • In-depth understanding of INEE’s role in the EiE sector
  • Strong communication skills, both verbal and written in English
  • Flexible work attitude, with the ability to follow direction, and work independently across a virtual work environment
  • Willingness to travel up to 4 weeks/year as needed
  • Strong organizational skills, with the ability to track and follow-up on various tasks
  • Strong analytical and writing skills, with the ability to draft briefs, reports, proposals and syntheses
  • Strong interpersonal skills, with the ability to successfully interact with a variety of people

As a member of the INEE Secretariat, the person in this position will also support and contribute to core Secretariat functions and will uphold the below core values and competencies: 

  • Commitment
  • Diversity and inclusion
  • Integrity
  • Communication skills (spoken, written)
  • Working with others and teamwork
  • Results-orientation
  • Formulating strategies/concepts and analyzing
  • Risk analysis and coordination skills (participatory)
  • Cooperation
  • Collaborative approach


  • Knowledge of INEE languages in addition to English highly valued (Arabic, French, Spanish and Portuguese)
  • Understanding of networks and network theory highly valued
  • Familiarity and experience utilizing INEE resources and tools; experience facilitating INEE related workshops highly valued

Volunteer Nurses

Job Description

  • To provide holistic nursing services to both inpatients and outpatients within the hospital.

Key Responsibilities

  • The Hospital Nurse is directly responsible to the Hospital Matron and will carry out the following duties:


  • The clinical nurse shall work in a specific ward/clinic assigned to oversee the daily functions in the ward.
  • Prepare for and assist the doctors during the rounds and whenever required.
  • Ensure that all required observations, prescribed treatment, and procedures are properly carried out and documented on patient’s charts.
  • Refer to the doctor in charge or to the doctor/CO on call relevant information such as patient’s status and laboratory results, which would assist in proper clinical management.
  • Assist patients with activities of daily living while in the ward.
  • Arrange and submit weekly ward work schedule and plan daily duties and responsibilities for each refugee staff.
  • Escort patient to other referral hospital when necessary.
  • Do hospital coverage and on-call as required.
  • Participate in camp health surveys/campaigns.

Reporting and communication

  • Compile and submit quarterly inventory return/requisition of all drugs and supplies.
  • Conduct regular training session for refugee staff on basic nursing care/management of various ward cases and charting.
  • Give health education to patients and clients.
  • Compile and submit monthly reports.
  • Monitor and supervise proper usage of supplies.


  • Maintain equipment in good condition and submit regular inventory reports of the same.
  • Maintain drug registers and drug consumption within the ward level.
  • Ensure that all admissions, discharges, transfers, and deaths are properly recorded as they occur.
  • Report any significant changes in operations to the hospital matron.
  • Carry out any other additional duties as may be assigned by the supervisor.

Key Result Areas

  • Organization of nursing care services within the allocated ward/unit.


  • Registered Nurse from KMTC or recognized nurse training institution
  • Registration with the Nursing Council of Kenya

Required Experience & Competencies:

  • At least 2 years’ working experience in a busy hospital setup.
  • Ready to work in difficult environmental conditions.
  • Sensitive to different cultures
  • Team player

Human Resources Partner – Program Delivery Support

Key Responsibilities: HR Management and Leadership Support (Minimum 50% of the Job, In person or remote)

• Devise and deliver a planned HR approach to attracting, developing, inspiring and retaining the right people with the right skills to achieve strategic, high-quality programmatic outcomes.

• Identify workforce needs, identify human resource and competency gaps, and devise a development and workforce plan to facilitate staff development and retention.

• Actively participate in proposal design and grants opening and review meetings (GRMs, GOMs) specifically guiding on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure strong HR foundation to support program quality and timely implementation.

• Assess the critical metrics for the operational scorecard and lead on inputs to both, country and regional ones.

• Observe and analyze monthly HR data such as turnover rates, time to fill, workforce composition, etc., to diagnose and identify priorities and evaluate effectiveness of relevant HR programs. 

• Set strategy for recruitment. Develop candidate rosters, actively network and employ innovative, creative recruiting methods to attract and hire the best talent.

 • Review and approve country job positions, review job descriptions and make recommendations, ensuring accuracy and consistency.

• Lead on the selection and recruitment of all senior-level (band level 5 and above) positions and ensure their proper onboarding.

• Deliver international HR management, including policy, process and employee relations management.

• Lead the performance management process with guidance from Regional and HQ HR. Create a plan to implement the annual and mid-year reviews, conduct training on goal setting, use budgets to organize development activities and work one-on-one with managers and employees to create country wide development plans. Through various initiatives and actions, embed a culture of regular feedback.

• In coordination with Global Comp. and Benefits team, define and review salary structure; coordinate annual compensation review process and compensation adjustments.

• Devise staff care action plans that elevate morale and support the social, physical, and psychological well-being of staff; create emergency staff care interventions.

• Be responsible for HR-related administrative duties and support compliance with existing legal and governmental reporting requirements. Ensure all legal obligations are fulfilled in compliance with local jurisdictions.

• Lead all employee relations with professional grit with the aim of empowering employees and supervisors to have the tools and resources vital to resolve disagreements with mutual respect.

• Call out behavioral issues, lead or co-lead investigations and ensure issues are resolved and appropriate follow-up is carried out.

• Coach supervisors in resolving appropriate disciplinary plans of action in a judicious manner. Follow-up disciplinary measures and related employment law matters.

• Act as impartial mediator in disciplinary procedures and ensure it is administered in a fair manner and meets all legal and labor regulations and requirements.

• Handle any lay-offs or reductions in workforce in partnership with senior and regional management and to maintain compliance, due diligence, communications and staff well-being.

• Develop HR policies as per the need of the country program.

• Play a critical role in any change initiative, either by initiating and driving the change or by serving as a facilitator for changes that other leaders and departments initiated.

• Contribute to the development of the in-country Gender Action Plans. Support the work of Gender Champion team and Women@Work resource groups.
HR Operational Support 

• Provide HR technical support and carry out any special projects.

• Undertake technical assessments or evaluations of HR structures, policies and/or activities in line with global CRRD HR priorities.

• Assist in the creation and launch of new CRRD HR policies, procedures, tools, training materials, data analysis, etc.

• Analyze data, note trends and flags, and provide recommendations to drive data-driven decision making in talent-related management processes.

• Participate in global and regional conferences and meetings, leading sessions as required.

Job Requirements: Work Experience: 

• Minimum 8 years of relevant work experience as thoughtful HR Business Partner preferably in the non-for-profit sector, with experience in humanitarian organizations a distinct advantage.

• Successful implementation of HR activities at a country or regional level working with multiple collaborators and partners, across different regions and at a range of organizational level

• Strategic experience leading an HR function for large budget programs in the INGO sector is strongly preferred.

Mental Health and Psychosocial Support Technical Advisor

Specific Responsibilities:

The MHPSS Technical Advisor (TA) will provide parental leave coverage for the incumbent.  The MHPSS TA will spend their time delivering technical assistance in-person and remotely to country program colleagues and coordinate mental health and psychosocial support within the health unit and in collaboration with other units such as the violence prevention and response unit, education and research and learning. This is position will be entirely field facing, supporting the technical quality of MHPSS programs in West and Central Africa, Latin America and Asia. The Technical Advisors’ specific responsibilities are as follows: 
Engaging in business development and program design: 

• Support country program staff to design programs and projects, ensuring that they are: o Aligned with the IRC’s strategy, which includes supporting country program staff with contextualizing outcomes and the theories of change, and selecting interventions based on the best available evidence and the local context;o Responsive to client needs and preferenceso Based on sound context and gender analysis 

• Support use of indicators for country programs aligned with existing IRC MHPSS Health indicators

• Review technical quality of proposals, including review of technical MHPSS strategies, interventions and activities and ensuring alignment to IRC’s outcomes and IRC MHPSS Framework

• Input into go / no go decisions on proposals

• When necessary, write technical narratives of proposals in addition to regular review of technical narratives, workplans, and any program reports

• Provide input on budgets required for project delivery

• Engage with donors and do outreach in support of country programs
Building technical capacity of country program staff to ensure ongoing program quality and innovation: 

 • Assist in hiring, mentoring, and technical support to MHPSS and Health staff in country programs

• Establish and/or strengthen country programs MHPSS capacity building plans and MHPSS monitoring and evaluation standards

• Conduct technical MHPSS training and ongoing technical coaching for country program staff, including on IRC outcomes, theories of change, evidence and indicators.

• Share cross-context learning with country program staff across regions, for example through community of practice efforts

• Support senior country program staff recruitment and onboarding

• Coordinate closely with other technical teams in country and technical advisors (e.g. Health, Women’s Protection and Empowerment, Child Protection and Protection Rule of Law, and M&E) to ensure MHPSS approaches across technical teams and activities remain aligned with best practices

• Advocate for the participation of MHPSS staff in country level coordination mechanisms, for example MHPSS Working Groups
Project delivery support:

• Work with country program colleagues and the Health Technical Advisors to help analyze data to inform course correction as needed

• Review and share program-specific tools/resources/curricula and work with technical unit specialists to contextualize and adapt global and country-specific materials

• Help define approach to teaming/partnering with other organizations

• Support specific MHPSS focused projects within country programs
Management and Coordination:

• Coordinate and plan with country coordinators and primary health care technical advisors the technical assistance country programs receive.

 • Coordination with TAs across the Health Unit

• Coordinate with MHPSS TAs within health and VPRU units for joint MHPSS initiatives 

• Coordinate with other unit TAs as per country programs needs and requests

• Manage and mentor MHPSS consultants and interns where applicable.

Job Qualifications: Education: Psychologist/Psychiatrist/Social Worker with Master of Public Health. 
Work Experience: A minimum of 5 years of international field experience, of which at least 3 in managerial/coordination positions with Non-Governmental Organizations in humanitarian or post-conflict settings.   Experience in technical tools and materials development and monitoring and evaluation is highly desired. Experience in strategy development and working across sectors or disciplines is highly desired.


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