Latest Job Opening at Danish Refugee Council

NGO jobs , Project Management jobs, DRC jobs,

Regional Protection Coordinator

Overall purpose of the role:

  • In the East Africa and Great Lakes region (Kenya, Tanzania, Uganda, Ethiopia, Djibouti, Somalia, Burundi, South Sudan, Sudan, and DR Congo), protection concerns facing refugees, returnees, IDPs, as well as people in mixed migratory flows, are central to informing DRC’s programme and policy interventions. The purpose of the role of the Regional Protection Coordinator is to strengthen the quality of DRC’s programme across the region, with a specific focus on ensuring the quality of DRC’s activities across the different subsectors and providing on-going capacity building, training and mentoring to technical and implementation colleagues.
  • The Regional Protection Coordinator is responsible for technical support to protection and programmes staff in the specific areas of case management across the sectors covered by DRC (legal aid, child protection, GBV, people with special needs and other specialized case management activities), and leading on protection information management and protection monitoring in countries and across the region.
  • The most direct counterparts for the RPC in her/his daily work will be country-level protection coordinators and managers, country Heads of Programmes, and other members of the regional programmes team. The RPC has a technical line supervisory role vis-à-vis the in-country protection lead/coordinator/specialist. The RPC will report to the Regional Head of Programme EAGL and have a technical compliance reporting line to Head of DRC’s Global Protection Unit (GPU) in HQ.
  • The position can be based in Nairobi (Kenya), Kampala (Uganda) or other duty station in thecountry office of EAGL region. The position is open for national and international applicants and is Non-accompagnied.

The role will have the following key responsibilities :

Technical Support

  • Lead the development and/or roll out of global and regional DRC protection standards and guidance on all aspects of case management; development of Standard Operating Procedures, and capacity-building tools at the regional level. To this end, provide technical support to country offices, particularly in the following programmatic areas: legal aid, case management, psycho-social support, child protection, gender-based violence, PSN, PIM and protection monitoring;
  • Lead the harmonization and/or roll-out of protection Information Management Systems in EAGL country programmes, including case management documentation tools, data protection processes etc. Support the roll-out of the GDPR compliance work undertaken in the region as it pertains to protection implementation;
  • Develop a regular EAGL regional protection trends analysis to help inform programming, policy, advocacy and preparedness;
  • Provide technical support to country programmes to ensure quality protection monitoring, analysis, strategies, and responses are in adherence with global standards and principles (DRC Protection Minimum Operational Procedures – P-MOPs);
  • Provide technical review and/or support the development of proposals at CO-levels to ensure the centrality of protection, harmonization of protection standards, and that protection principles are integrated across all technical sectors, specifically, DRC’s humanitarian disarmament and peacebuilding and economic recovery sectors.

Capacity Building

  • Ensure country capacity on case management, PIM and protection monitoring is of a good quality and standard. Collaborate with regional and country MEAL, Information Management and IT staff to ensure development and operationalization of quality case management systems in the region;  
  • Support the technical capacity development of country offices in identified areas of need. Design and deliver appropriate training or source relevant expertise;
  • Contribute to training, awareness-raising, reporting and response processes in relation to Preventing Sexual Exploitation and Abuse (PSEA).

Contribute to global efforts

  • Contribute to the development and implementation of protection policies, guidance and resources in collaboration with the GPU in HQ;
  • Contribute to the adaptation of DRC’s protection programme approaches and the development of guidelines, tools and innovative approaches based on research of trends and the learning from the country offices; 
  • Responsible for the identification of pilot projects for the further development of the protection sector in the region. Contribute to the communication of results and the development of recommendations.
  • Act as the interface between countries and GPU for specific requests coming from the field in coordination with other colleagues in the regional team.

About you

In this position, you are expected to demonstrate DRC’s five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.
  • Experience and Technical comptencies (included year of experience)

Required Qualifications

  • Minimum 7 years of senior work experience in Protection at field level for an I/NGO, including working with displaced communities;
  • Proven experience in leading case management interventions in child protection, GBV or PSN including using Information Management Systems;
  • Advanced academic qualification in a relevant field (law, political or social sciences or relevant field);
  • Documented skills in technical writing including proposals, evaluations, SOPs, training manuals and tools, advocacy materials etc.;
  • Documented skills in delivering capacity building and training at all different levels (communities, authorities, staff, management, partners, leadership etc.);
  • Experience in project cycle management;
  • Excellent skills in MS Word, Excel, PowerPoint and Access, and database management skills
  • Fluent in Swahili and English.

Desired Qualifications

  • French and/or Somali language skills is an advantage;
  • Field protection experience from the 10 country/ies of the region is an added advantage ;
  • Experience using the Primero platform, CPIMS, GBVIMS, CommCare, Progres v4 and others is a significant advantage;
  • Having a clear understanding of the regional protection concerns in the EAGL region.
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