Banking, Insurance, Human Resources, HR,
Head of Regional Credit Approvals & Portfolio Management
Job Purpose Statement
To support the Group Director, Credit Risk Management in developing and implementing a prudent credit risk framework in support of the bank’s objectives of building a balanced credit risk portfolio within the Regional Subsidiaries. The credit portfolio covered includes Corporate, Financial Institutions, Business Banking and Consumer above the discretion of country management. The role in Credit Risk entails working closely with various stakeholders in business units, credit risk, enterprise risk and legal as necessary to develop risk appetite at a policy level and on transaction review, strategies for credit originations in various channels, to achieve profitable growth while maintaining credit risk within acceptable levels. The role will also be responsible for independent review and monitoring of the regional subsidiaries portfolio and provide portfolio insights on the quality, risk levels and intervention required to the regional credit and business teams. This entails the management and governance of the credit portfolio from inception till repayment throughout the credit life cycle.
- Cascading of Group credit risk standards and procedures to the Regional Banks and ensuring strict adherence to the same
- Creating, implementing and administering the Bank’s Credit Risk strategies, policies, procedures, credit approvals.
- Evaluate & understand risk associated with individual transactions, products, securities, and the borrowers as well as the economies & industries they operate within. This includes review and understanding complex transactions as well as analyse credit applications to assess whether the credit risk is in line with the Bank’s Credit Policy, Banking Act, and Regulatory guidelines relative to the profitability of the transaction.
- Undertake customer credit calls for new business, early alert names and watch names as per defined thresholds. The output of these visits will be independent call reports that provide input to the credit granting and portfolio monitoring process.
- Conduct assessment and understanding of the Risk Reward for each deal reviewed as well as deliver well thought out decisions, showing sound judgement whilst adhering to the limits of the Delegated Authority. 6. Facilitate Post credit approval review, monitoring and credit risk control which includes but is not limited to covenant monitoring, crafting of credit strategy for accounts on Close Monitoring or watch-list, collateral compliance tracking, excess and arrears management.
Ideal Job Specifications
Academic:
- Relevant undergraduate degree.
- Appropriate Masters Level or Post Graduate Qualification.
Professional:
- Relevant professional qualification in Banking, Accountancy, Credit Analysis (Certified Financial Analyst) and Credit / Risk management.
Desired Work Experience:
- A minimum of 10 years of experience in Credit Risk Management, Corporate lending, or other relevant areas of practice preferably in the Banking sector out of which 5 years should be at Management level.
- Experience on regional lending and appraisal of country risks as well as syndicated lending; both in-country and regional.
- Exposure to Credit, Market and Operational Risk dimensions, Basel implementation, IFRS 9 implementation, ICAAP etc.
- Econometric experience (e.g., competence in understanding key macro drivers of credit risk, customer behaviour and lending strategy)
- JD- Head of Regional Credit Approvals & Portfolio Management Page 4
- The ability to conduct complex risk analyses and provide senior management with business insights of consumer credit quality and behaviour trends, and portfolio performance.
- Strong communication skills (written and oral) and the ability to articulate complex issues at an intuitive level to a non-risk audience
- Ability to think creatively – to challenge the norm and drive through solutions in the face of adversity and challenge.
Claims Analyst
Job Purpose
To attend to the end to end process by registering, notifying and processing all agency claims, support the claims manager in preparation of claims reports and recommendations, manage all walk-in claims customers and administer service delivery as per service level agreement timelines.
Ideal Job Specifications
Academic:
- University degree ( B.com Insurance, BSc Actuarial Science, Bsc Economics)
Professional:
- Certificate of Proficiency in insurance and other insurance qualification
- Diploma in Insurance management
Desired Work Experience:
- Mini of 2 years in insurance industry or claims management in a reputable bank or insurance Company. Claims management experience (Preference given to claims and customer service experience in a reputable insurance company / bank / insurance brokerage).
Retail Investment Advisor
Job Purpose Statement
The purpose of this role will be to support investing retail clients in the whole journey of interacting with investment solutions offered by NCBA Investment Bank. The role shall be the first point of contact for retail clients who enquiries into the NCBA wealth management products offering and/or wish to open investment accounts. Key roles entail;
- Providing customer services to optimize customer satisfaction, guiding clients in exploring and making investment decisions and throughout the investment account opening process and support after the accounts are set up
- Ensure NCBA-IB risk management policies and procedures are adhered throughout the customer engagement journey
- Provides training to and coordinates activities of relevant customer-contact staff at branches and other stakeholders who form part of the business development network to drive growth
Job Specifications
Academic:
- University Degree in Business related course.
- Working towards ICIFA and/or CISI membership.
Desired work experience:
- At least 2 years’ in customer services or experience in Unit Trusts client service or front office operations.
Head of Talent Acquisition
Job Purpose Statement
The Head of Talent Acquisition is accountable for leading the recruiting department and the business at large in all of its recruiting functions, inclusive of team leadership, sourcing strategy development and execution, program design and implementation, and recruiting goal development and achievement.
Head of Talent Acquisition leads the talent acquisition function and help the organisation hire top talent in a timely, efficient & cost-effective manner while promoting diverse & inclusive hiring practices.
The Head of Talent acquisition also operates as a member of the HR Leadership Team and reports to the Group Director, HR & Culture, who is responsible for guiding the end-to-end talent acquisition strategy of the Group.
Ideal Job Specifications – Minimum Requirements
Academic Qualifications
- A Bachelor’s degree
- A Master’s degree from a reputable institution will be an added advantage.
Professional Qualifications
- Higher Diploma in Human Resources or CHRP Certification (Completed).
- Member, Institute of Human Resource Management
Experience Requirements
- A candidate for this position must have had at least 7 years in working experience in a recruiting position, preferably as a senior recruiter in a highly competitive and dynamic environment.
- The candidate will also have had a proven and successful experience leading a high-performing recruiting team for a business, resulting in the acquisition and retention of top talents in the market.
- A suitable candidate will also have proven and successful experience working with full-cycle recruiting as well as have a broad understanding of general HR requirements
Summary of competencies
- Demonstrable knowledge of and exposure to all aspects of human resource management along the employee lifecycle with Strong knowledge and previous experience within a resourcing function.
- Have strong experience in a leadership role within talent acquisition function.
- Good exposure to using applicant tracking software
- You have prior experience within talent acquisition, recruitment and talent assessments
- An understanding of diversity and how this impacts and connects with resourcing
- Creating talent acquisition programs and implementing an employer brand which corresponds to the organization’s culture
- Strong relationship building & influence stakeholders management and communication skills
- Understanding of data and analytics with an ability to demonstrate to others its impact and return on investment.