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Ecommerce Product Manager
- This role will be pivotal in ensuring that the platform meets business needs while providing a seamless shopping experience for our customers. The ideal candidate has a blend of technical proficiency, business acumen, and an innate understanding of the e-commerce landscape. Among your primary objectives will be to draft and execute a product growth strategy, and ensure engineers are sticking within sprint timelines to deliver features and products in order of priority. You will ensure all feature and product requirements are met and have been fully tested to meet the end user’s needs.
- You will directly report to the Product Director.
- Product Strategy & Vision: Develop, maintain, and communicate the e-commerce product roadmap in alignment with business objectives and market trends.
- Requirements Gathering: Collaborate with stakeholders (e.g., marketing, sales, customer support) to define and prioritize product features and enhancements.
- Technical Leadership: Act as a bridge between non-technical stakeholders and the engineering team, ensuring product requirements are translated into actionable development tasks.
- Lifecycle Management: Oversee the entire product lifecycle, from ideation through launch and iteration.
- Data Analysis: Utilize analytics tools and platforms to monitor performance and inform product decisions.
- Stakeholder Communication: Keep all relevant parties updated on product development processes, timelines, and changes.
- User Experience: Collaborate with UX/UI teams to ensure the platform is intuitive and meets user needs.
- Quality Assurance: Work closely with QA teams to ensure products meet quality standards and performance benchmarks.
- Continuous Improvement: Stay updated on e-commerce trends, emerging technologies, and best practices to ensure the the platform remains competitive
- Strong understanding of e-commerce platforms, technologies, and trends
- Have 2+ years of experience in product management, development, design, and delivering highly successful and innovative features and products
- Have a Technical understanding of agile development methodologies
- You are excited to become a master of our product and have great knowledge of our market, customers, and competition
- Be emotionally intelligent, humble, and excited to work within a fast-paced environment with a great culture
- Possess strong data analysis skills. Be comfortable presenting to senior stakeholders.
- Exhibit the ability to navigate ambiguity, juggle multiple tasks, think independently, and problem-solve like a boss.
- Relevant or related Academic qualification.
Good to have:
- Degree in computer science or an equivalent degree
- Experience with Jira, Azure DevOps workboard, or other project management software
- Experience in design thinking where an intentional collection of user needs from end users is emphasized to lead the overall direction of the product
- Experience manipulating data with proficiency in either Excel, Python, SQL or any other relevant BI tools
Applications to be submitted by 24th September 2023
Senior HR Associate
Purpose and Scope:
- The job holder will provide support, guidance, and direction to leaders, line managers, and employees with respect to all people management processes, policies, and procedures in order to support the business’s vision, mission, and overall objectives.
- Participate in the development of organizational guidelines and procedures.
- Recommend strategies to motivate employees.
- Carry out recruitment activities – identifying gaps within teams; helping hiring managers compile job descriptions for vacancies; identifying candidates, conducting interviews, reference checks; negotiating and contracting.
- Manage employee onboarding and off-boarding process and manage payroll.
- To partner with business leaders and line managers to drive and implement talent management initiatives for the business, whilst ensuring that all related HR initiatives are implemented and operating at optimal.
- Drive, measure, track, and improve Performance Management as per the policy and guidelines.
- Manage growth plans assisting Line Managers and employees in closing the Learning and development needs identified.
- Engage and partner with the business to understand their needs to develop and implement integrated tactical and operational people plans and solutions in response to business and people challenges.
- Drive and support the implementation and adoption of various policies and processes using various tools such as facilitating sessions to educate employees and line managers on these practices/policies.
- Act as a trusted advisor for employee relations issues, constructively engaging with staff and managers regularly with the aim of understanding possible barriers to engagement.
- Handle all grievances and disciplinary issues arising.
- Maintain in-depth knowledge of all legal requirements related to the day-to-day management of team members, reducing legal risks and ensuring regulatory compliance; Partner with the legal department as needed.
Education & Professional Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field required.
- Relevant, progressive HR experience, with at least 3 years as a generalist business partner supporting Senior Leadership and Line managers.
- CHRP or IHRM certification is highly preferred.
- Very strong EQ and problem-solving skills. Consistently demonstrates sound, trusted judgment.
- Extremely high level of confidentiality and integrity.
- Prior experience in a start-up environment.
- A collaborative approach and willingness to be challenged on the status quo.
- Proficient in the use of job boards and social media.
- Well organized; willingness to understand the duties and competencies of different roles.
- Strong work ethic with the ability to manage and motivate others.
- Highly motivated, creative, and innovative.
- Quick decision-making skills with a keen eye for detail.